Cognizant forms OpenAI group with 25,000 professionals to deliver AI products

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The IT services company is first scaling the technology across its sales and customer success operations before extending tested approaches to clients

By PTI

Updated - October 30, 2026 at 08:37 PM. | New Delhi

FILE PHOTO: Cognizant has formed an OpenAI Frontier Capability Group with more than 25,000 professionals to support enterprise adoption of Codex and ChatGPT. | Photo Credit: Dado Ruvic

IT services major Cognizant on Friday announced the formation of its `OpenAI Frontier Capability Group’, bringing together over 25,000 professionals aligned to delivering OpenAI products, including Codex and ChatGPT, for clients.

Cognizant said it is scaling OpenAI across its own sales and customer success operations first, so clients can benefit from approaches tested at enterprise level.

New group to help enterprises deploy OpenAI products

The OpenAI Frontier Capability Group will focus on building and supporting OpenAI-powered systems for clients, as enterprises look to move beyond accessing advanced AI models to integrating them into their core operations.

“Cognizant today announced the formation of its OpenAI Frontier Capability Group, bringing together more than 25,000 professionals aligned to delivering OpenAI products, including Codex and ChatGPT, for clients,” the company said in a release.

The group, it said, is designed to help enterprises apply OpenAI models to how they write software, serve customers and run day-to-day operations.

Over 21,000 associates earn OpenAI badges

“Access to frontier models is no longer what holds many enterprises back; what they lack is skilled professionals who know how to build with those models inside the systems their business depends on. Cognizant has been building that capability across the company, where more than 21,000 associates have earned 40,000-plus OpenAI badges, each awarded for completion of learning tracks on OpenAI technologies,” it said.

Three initial focus areas

The group will initially focus on three areas: AI-native software engineering with Codex, application modernisation and agentic customer operations.

“Codex anchors the first and is designed to support engineers as they write, test and ship new code. In application modernisation, the group will use Cognizant Application Moderniser, powered by OpenAI models, across the full lifecycle, from reverse engineering legacy mainframe code to generating cloud-native code,” the release said.

Engineers review every consequential decision, backed by Cognizant’s experience modernising mainframe systems for more than 500 clients, it said.

Published on October 30, 2026

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